Website: olhacare.com

This Privacy Policy outlines how Olha Care (hereinafter referred to as "we", "our", or "us") collects, uses, and protects the personal data of visitors and clients of our website olhacare.com (hereinafter referred to as "the Website").

By using the Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that is necessary for providing services via the Website. This includes:

• Contact Information: Name, email address, phone number.

• Health Information: Information related to mental health or psychological support, collected for consultation purposes.

• Usage Data: Information about how you use our Website, including IP address, browser type, and referring websites.

2. How We Use Your Information

We use your information for the following purposes:

• To provide psychological services and consultations.

• To communicate with you about your appointments, inquiries, and any other related matters.

• To improve the functionality and user experience of the Website.

• To comply with legal obligations related to privacy and data protection.

3. Data Retention

We retain your personal data for as long as necessary to provide our services and in compliance with legal requirements. Typically, we keep personal data for a period of 5 years after the last contact with you.

4. Data Protection

We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures to ensure that your data is secure.

However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your data in the following cases:

• To service providers who assist with the operation of the Website or the provision of services (e.g., booking systems, email services).

• If required by law or in response to legal requests, such as a subpoena or court order.

6. Cookies

The Website uses cookies to enhance the user experience and for the collection of website statistics. Cookies are small text files stored on your device when you visit the Website.

You have the option to accept or reject cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of the Website.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Rectification: You can request that we correct any inaccurate or incomplete data.

• Deletion: You can request that we delete your personal data, subject to legal obligations.

• Objection: You can object to the processing of your data under certain conditions.

• Portability: You can request that your data be provided in a portable format.

To exercise your rights, please contact us at contact@olhacare.com.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the GDPR, please contact us at:

Email: contact@olhacare.com
Postal Address:
Olha Care
5 Rue d'Alger, 78100 Saint-Germain-en-Laye, France